Welcome to Our Website!

We are committed to providing you with quality goods and services. To ensure your shopping experience is smooth and pleasant, we have formulated the following shipping policies. Please read them carefully.

Delivery Time

After placing an order, we strive to ship your goods within 5 working days. Special circumstances, such as insufficient inventory, temporary logistics issues, or other force majeure factors, may affect the delivery time. If these situations arise, we will communicate with you promptly and work hard to resolve the issue to ensure you receive your goods as soon as possible.

International Shipping Range

Our website supports cross-border shipping and covers the world. No matter which country or region you are in, you can shop on our site and enjoy international shipping services.

Shipping Time

Shipping time may vary depending on the destination, shipping method (air or sea), and logistics partners. Generally, delivery takes about 15 working days. If you do not receive your package within this timeframe, please contact us promptly.

Shipping Costs

Shipping costs are covered by us, so you don’t need to pay any shipping fees. Shipping costs vary based on destination, package size and weight, shipping method, and more. You will be able to see your shipping total during checkout and confirm it before finalizing your order.

Duties and Taxes

Cross-border shipping may involve customs duties, import duties, and other taxes in the destination country. These charges may be imposed by the relevant government authorities in the destination country or region and you are responsible for payment. Please understand the tax policy of the destination country or region before shopping.

Tracking and Notification

Once your order is shipped, we will provide you with an order tracking number so you can monitor the shipping status of your package at any time. You will also receive order status updates and delivery notifications while your package is in transit.

Address Accuracy

Please ensure the delivery address you provide is accurate to avoid shipping delays or lost packages due to incorrect addresses. Double-check your address information before checking out.

Returns and Refunds

Cross-border shipping can involve complex return and refund processes that vary by destination country regulations. If you need a return or refund, please contact our customer service team who will guide you accordingly.

Our cross-border website shipping policy is designed to ensure a smooth and satisfying shopping experience for you. If you have any questions or require further information, please do not hesitate to contact our customer service team.

Thank you for choosing our service!